Why Is There Download Error On My Mac
Have you experienced problems on your Mac when you are updating apps but it won’t download the updates or the Mac app store won’t download anything, at all?
IMPORTANT: The location of certain files are different if you have Service Pack 2 (SP2) installed. To check if it is installed, open Word, and then click About Word from the Word menu. If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article. These instructions are for Mac OS. If you are using Windows, see Flash Player games, video, or audio don't work Windows. If you have problems with games, video, your webcam, or audio using Flash Player on a Mac, try one of these solutions: Solve problems with online games; Solve video and sound (audio) problems; Solve webcam problems. The easiest solution would be to empty your App Store’s temporary download cache folder. This solution works most of the time and it is easy to do. But before you start fixing your Mac download problems, run a scan of your computer first to make sure there are no corrupt files or cache affecting your App Store.
You are not alone because it is one of the most common problems encountered by Mac users whether it’s downloading or installing updates, apps, or files. There are also cases when the notification says the app or file has been downloaded but you just can’t find where it is, or when the installation process just quits all of a sudden even when you have a strong internet connection.
How To Fix The Download Problem

The easiest solution would be to empty your App Store’s temporary download cache folder. This solution works most of the time and it is easy to do. But before you start fixing your Mac download problems, run a scan of your computer first to make sure there are no corrupt files or cache affecting your App Store. You can use Outbyte MacRepair to scan and clean up your computer for all types of junk.
If you do not have the latest version installed, download the needed installer from the following locations: Adobe Reader full installers and updates for Mac OS. Adobe Acrobat updates for Mac OS. Click the installer to start the installation process.
Once you’ve run the scan and deleted all unwanted files, don’t forget to backup your important files before you start fixing your App Store. This seems like a very simple problem with a very easy solution, but you’ll never know what could happen so always backup your files just to be safe.
After these preparations, log out of the App Store and then log back in. Then, follow these steps to solve your App Store download problems:
- Go to Spotlight and type in Terminal.
- Type in the following command: defaults write com.apple.appstore ShowDebugMenu -boot true ; killall AppStore ; exit.
- Open App Store and sign out of it by going to Store > Sign Out.
- Then go to Debug Menu.
- Select Clear Cookies and Reset Application.
- Next, type the following commands in the Terminal one at a time. These commands will reset the plists:
- rm ~/Library/Preferences/com.apple.appstore.plist
- rm ~/Library/Preferences/com.apple.storeagent.plist
- rm ~/Library/Cookies/com.apple.appstore.plist
- Then type in: open $TMPDIR./C/com.apple.appstore/. This opens your Mac App Store’s temporary download cache folder.
- Delete these files:
- apple.appstore.plist
- apple.installer.plist
- Or you can type in the following commands to delete these cached files:
- rm -r ~/Library/Caches/com.apple.appstore
- rm -r ~/Library/Caches/com.apple.storeagent
- Close the folder and restart your Mac.
- Then, try re-downloading your files that were causing problems before.
If this doesn’t solve the problem and your Mac App Store won’t download anything, the next solution is re-indexing. Your Mac uses Spotlight to determine what apps you have installed. And perhaps, due to a bug or a corrupted file, your operating system thinks that the app you are trying to download is already in your system which is why it is not letting you download it again.
To re-index your applications, follow these steps.
- Go the Apple Menu and go to System Preferences > Spotlight > Privacy tab. This opens the Spotlight preferences pane.
- Add your primary HD (the default name is Macintosh HD) by clicking the + and selecting your HD. This will stop your OS X from indexing that particular drive.
- Close the System Preferences window.
- Click the Apple Logo and choose Log Out.
- Log back in and navigate back to the Spotlight preferences window.
- Click the – button and select your HD.
- Close the System Preferences window.
The system will begin re-indexing everything in your HD. If you see a dot in the center of the magnifying glass, which can be found at the top right of the menu bar, then that means the re-indexing is ongoing.
Open the App Store to re-download the app or update what you were downloading previously.
See more information about Outbyte and uninstall instructions. Please review EULA and Privacy Policy.
See the download error on iPhone videos when you are tying to download videos from iCloud Photo Library? Read the guide below to find solutions.
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I am having trouble when looking at videos and GIFs that are stored on my phone. An error message comes up, which says “Cannot Download Video – There was an error downloading this video from your iCloud Photo Library. Please try again later”. Free download vlc player latest version for mac. How can I fix this issue?
Recently, iCloud is unable to load storage info. If you see a similar error message “There was an error downloading this video from your iCloud Photo Library”, you’ve come to the right page. Here we collect some workable tips to help you fix the annoying download error on iPhone videos. Check right now:
How to Fix the Download Error on iPhone Videos
There are some tips for the download error on iPhone videos that you can have a try.
Tip 1. Check iPhone Storage Space
On your iPhone, head to Settings > Storage & iCloud Usage to check if the phone storage is full. If so, try some tips to free up space of your iPhone.
Tip 2. Check If Optimize iPhone Storage is on
On your iPhone, go to Settings > your account > iCloud > Photos to check if you have enabled the “Optimize iPhone Storage” option within iCloud Photo Library. In that case, when your iPhone is low on space, the full-resolution photos and videos will be automatically replaced by optimized ones. The originals are stored iCloud.
To download the videos, you need to make sure that your iPhone has enough storage space and you’re connecting to a stable Wi-Fi or a cellular network.
Tip 3. Turn on Photos in Cellular Settings
On your iPhone, navigate to Settings > Cellular and switch on the option for Photos.
Fix the Download Error on iPhone Videos
Tip 4. Sign out/in iCloud on iPhone
If none of the above methods works, you can try to sign out of your iCloud account, and then sign in again.
Tip 5. Alternative Way to Download Videos from iCloud Photo Library
If the download error on iPhone videos remains, then AnyTrans is a reliable alternative that enables you to download videos from iCloud Photo Libray. Below are the detailed steps:
Step 1: Get AnyTrans downloaded and launch it on the computer. Plugin your iPhone via USB cable.
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Step 2: Unfold the iCloud Manager option > Sign in to your iCloud account.
Sign in Your Apple ID
Step 3: Scroll down to the category management page and click on the “Photo Video” option.
Step 4: Choose the photo video you want to download and hit the cloud-shaped “Download to Computer” button. How to download youutube music to your mac.
Choose Photo Viedos to Download
The Bottom Line
Hope the given solutions for the download error on iPhone videos work for you. If you find any other useful tricks, please share it with us in the comments section below.
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